Business Intelligence Benefits

Our Mobile solutions provide many Business Intelligence benefits for your company:

• Quickly access sales, product and organizational data in any database
• Access Key Performance Indicators (KPI) while on the go
• Remove the requirement to be near a desktop to view critical data
• Support decision-making with automatic alerts and automatically refreshed data
• Provide at-a-glance performance monitoring for accelerated action and decision making.

Mobile Business Solutions for Mobile Field Service

Mobile Business Solutions provides a combination of applications, services and peripherals including printers, signature capture, GPS (Global Positioning System), digital forms and barcode scanners. Keep your mobile field service competitive with:

• Mobile field access to details on support cases and customer activities
• Immediate escalation of support issues
• Fast checks for spare parts availability, repair workarounds and place a parts order while still on site
• Updates to service tickets, triggering the billing process and setting up another call from the field
• Collaboration with others in the organization to solve business issues
• Improved customer service satisfaction levels.

Mobile Sales Force Automation Solutions

Our Mobile Business Solutions can give your salespeople mobile access to:

• Enterprise CRM systems
• Sales force automation systems
• Order status information, pricing details and inventory availability
• Sales force route planning and navigation with BlackBerry® Maps, Vodacom SatNav and GPS(Global Positioning System) location-based services¹
• Sales forecasts and targets
• Email, phone, contacts, and Internet

Benefits of Mobile Sales Force Automation

Mobile Business Solutions enable your mobile sales force to take their SFA and CRM systems with them wherever they go including the benefits of:

• Closing deals faster with up-to-date account, inventory and order information
• Responding quickly to sales opportunities by accessing corporate systems
• Managing appointments more effectively with wirelesse calendaring, email and corporate data access